Water Supply Break In Downtown Bend Oregon Commercial Building

1/11/2022 (Permalink)

At approximately 2:30 AM, SERVPRO of Bend's Emergency Services were dispatched to a commercial building that had suffered a water loss. Upon arriving, SERVPRO of Bend Technicians found pieces of ceiling tiles that had fallen due to the amount of water that had been leaking from above.

SERVPRO of Bend examined the area and found that a water supply line to a sink in the upstairs suite had sprung a leak. Thankfully the loss was discovered by the evening maintenance crew. Luckily, the person surveying the area discovered the damage early so damage was not as extensive as it could've been. Fortunately, the maintenance crew does routine routes, checking on all the suites within the building. The maintenance crew saw that some of the ceiling tiles had fallen and water was still dripping from the light fixtures.

SERVPRO of Bend Technicians were able to stabilize the leak until a plumber had arrived. The SERVPRO of Bend ER team then cleaned the ceiling tiles from the floor and began extracting water from the carpet. After extraction, axial fans and dehumidifiers were set up in the affected area and started the drying process. 

Having a concrete slab beneath the carpet benefited the company leasing the area because drying the affected areas took only two days, so business interruptions were kept to a minimum.